Terms of Service - Doggy Styles
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Terms of Service

Cancellation Policy

 

We pride ourselves on the smooth and timely running of your dog’s grooming session in a stress-free environment. And while we do understand that sometimes appointments have to be cancelled in an emergency, we do ask that you give us at least 24 hours notice where possible.

 

From 15/05/17 we will reserve the right to impose the following cancellation & missed appointment policy:

 

Cancellation with less than 24 hours notice – If an appointment has been cancelled within 24 hours of your allotted time a £5 deposit will need to be paid before booking your next appointment.

Missed Appointment – If an appointment has been missed a £15 deposit will need to be paid before booking your next appointment.

 

All deposits will be refunded at your next appointment, however, if you cancel or fail to turn up to the rescheduled appointment this deposit will be forfeited.

 

Matted & Aggressive Dog Policy

 

Extra charges will be applied for matted, difficult & aggressive dogs.